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Top Questions

Are you taking precautions for COVID-19?

Click here for details about precautions taken to protect clients and staff. Feel free to ask if you have any questions.

Can I have a massage if I've been unwell recently?

If you've had any symptoms in the last 14 days please get in touch first so we can discuss your situation. We may need to delay your treatment, even if you test negative for Covid-19.

Do you take credit cards?

I accept Visa, MasterCard, American Express and eftpos cards, as well as Apple Pay and Google Pay. Cash is also accepted.

Are health fund rebates available?

Yes, I'm registered with all major health funds. However I don't have the facility to process claims onsite. Please let me know if you need a health fund receipt so you can put in a claim yourself.

Is there visitors parking?

Visitors parking is available via the carpark entrance on Brennan St. Just buzz Unit 25 and I'll let you in.

How do I cancel or reschedule?

Logging into the website allows you to view, reschedule or cancel your bookings (until 24 hours before), and easily book again. After logging in, click your name on the menu at the top, then My Bookings.

How often should I get a massage?

It depends on different factors like your current physical and mental state, pain or injuries, activity and stress levels. For example, if you're in a good state and just want to maintain it then monthly sessions may be enough, but if you're in pain or trying to improve your current state then you may find some weekly sessions can help.

What will my first session be like?

Aim to arrive 10 minutes early so we can discuss your health history. I can adjust the room temperature or music for you. I'll provide a sheet to cover yourself and leave the room while you undress. It’s fine to partially undress, whatever is comfortable for you. Feel free to communicate during the massage; you may want me to change techniques, music, draping— or even take a break.

Will I be sore tomorrow?

Remedial massage can be like a workout. If your muscles aren't used to it they may respond with some soreness. This is normal. If it lasts longer than two or three days, ask me to use less pressure next time and see how your body reacts. As you receive more treatments and reduce the tension in your body, you'll find this happens less and less.

Do you help treat terminal or chronic illness?

Those who suffer from terminal or chronic illnesses should consult a physician to get the right care. Typically, massage is just a part of a team effort required to treat and manage chronic illness.

FAQ: FAQ
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